XYZ+Jewelry+Evaluation+Document

= Diversity Awareness Pilot Program - Evaluation﻿ =

Evaluation Plan
Because the purpose of our instructional project is to change the learners' attitude and understanding of diversity, project evaluation will primarily consist of qualitative measures. Following are the recommended steps to gather the necessary data to evaluate this training model.


 * 1) Collect information on student understanding of diversity prior to training and again after training to evaluate changes in:
 * the understanding of components that contribute to diversity
 * the ability to identify actions and attitudes that build or undermine a culture of diversity
 * the understanding of how the creation of a diverse corporate culture benefits the corporation and its employees
 * personal attitudes that support or undermine diversity and inclusion
 * 1) Collect information gathered through formative assessments during training.
 * 2) Survey attendees 30 days after the completion of training to obtain information on changes since the completion of training. Survey will explore positive changes made as a result of training or negative changes that undermine the culture of diversity
 * 3) Perform interviews with a selected trainees and management to evaluate the change or lack of change as a result of the training
 * 4) Evaluate effectiveness of training process by surveying attendees upon the end of the training session and notations gathered by trainers and designers attending this pilot training. Key goals are to:
 * Evaluate presentation of training, including timing, transitions, effectiveness of trainee activities, student engagement.
 * Identify opportunities to improve training
 * Identify strong points of training
 * Effectiveness of media and materials
 * Trainer effectiveness
 * Effectiveness of training environment

The following tools will be used to gather evaluation data:
 * 1) Pretest and Posttest used to evaluate changes in student knowledge and attitude. The test should include a series of multiple choice question to evaluate key concepts and several open-ended and reflective questions to obtain information related to understanding of importance of a diverse culture to the organization and to measure individual attitudes and beliefs. Finally the test should include pre-training expectations and a post-training evaluation of how well those expectations were addressed.
 * 2) Reflection forms for documenting observations related to student activity and engagement, trainer effectiveness, and training process
 * 3) Post training survey to document participant opinions on the effectiveness, usefulness, and applicability of the training.
 * 4) Survey to collect information from attendees and management on the visibility and longevity of the change.
 * 5) Interview guide for post training interviews with selected trainees and managers.

Alignment of Unit Goals to Evaluation Process

 * Goal 1: To convey the need for creating an inclusive work environment and a diverse workforce as well as XYZ Jewelry's commitment to the value of it. **

This training course uses affective objectives and outcomes, therefore, the best way to evaluate if the goals were met is to SEE the behavior being implemented. One month after the course we will conduct interviews with SME and managers to determine if behaviors and attitudes presented in the course are being demonstrated.


 * Goal 2: To help staff create a supportive and diverse workforce. **

All participants will be required to do post-course application. The post application content will be reviewed in context to instructional objectives. By completing the post-course application, attendees are helping the company start building a more inclusive and supportive work environment.

Fewer report of bias issues will be reported to supervisors and managers.


 * Goal 3: To help staff implement and promote diversity strategies in their unique work environments. **

One week after the course, a detailed assessment/survey will be sent to all participants. This will cover open-ended topics:
 * Share what have you been able to apply from the course thus far.
 * Provide examples of how you have enhanced cross cultural communication.
 * Share an example of how you recognized you were incorporating a bias into your behavior and were able to reduce the use of that bias.

Additionally, one month after the course, interviews with SME and managers will be conducted to determine if behaviors and attitudes presented in the course are being demonstrated. (To understand whether or not diversity strategies are using what they learned on the job, the behavior must be seen.) The number of attendees completing the assessment/survey and who report using the strategies learned in the training will help determine if Goal 3 has been met.