Refocus

Our project will focus on the design of a "Diversity Awareness Pilot Program" for a rapidly growing business. This pilot program provides training to a selected group of employees to help them understand what is meant by diversity, identify personal biases, and introduce strategies to help create an environment for change, one in which employees of diverse backgrounds can work together more harmoniously and be more productive. They have asked our organization to help provide training for their employees to help them understand the concept of diversity. A single instructional session can provide a base of knowledge to help employees understand the concepts of diversity, allow them to examine their own biases, and provide strategies that will allow them to begin the process of creating a climate to support the supports diversity. Employees require a deeper understanding of diversity to help them resolve diversity issues The goals for the instruction are: · To convey the need for diversity as well as XYZ Jewelry’s commitment to the value of it   · Can we add a goal under Unit Goals: To develop a definition of diversity (our resource provide a lot of information on this - It is not just addressing stereotypes and "acting" or "saying" the right things, but rather developing a internal commitment to internal change PT 1:06 CST 1/25 - Revision: To provide initiative leadership team with resources for the development of a diversity message (includes definition and commitment to change). We're pretty much on the same page here.   · To help staff create a vision of the what a create a supportive and diverse workforce looks like     · To teach basic strategies to help staff implement and promote diversity strategies in their unique work environments Our goal is for XYZ employees to use diversity awareness strategies in the unique work environments.

Topic Analysis
0. Develop an understanding of why diversity is important to the future of this company. . Why do we need to be concerned about diversity 1. The business market has become global 2. The makeup of the population is becoming more diverse 3. Individuals now celebrate their differences vs compromising their uniqueness <span style="color: red; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">4. Managerial commitment <span style="color: red; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1in;">How does it affect our company <span style="color: red; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">ability to expand <span style="color: red; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">...?

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 12pt;">1. What is diversity?Assess current knowledge & acceptance level of diversity <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 0.5in;">Diversity Awareness <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1in;">A. The definition of diversity <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1in;">B. Types of diversity <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">1. Cultural <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 2in;">a. What is “Culture” or “A Culture” <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">2. Race <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">3. Gender <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">4. Religion <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">5. Generational <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 0.5in;">II. Bias

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 12pt;">2. Evaluate current attitudes toward the different categories of diversity <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 12pt;">3. Establish the level of understanding of personal “bias” <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1in;">B. Understanding your own biases and filters <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">1. gender <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">2. socio-economic <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">3. racial or ethnic <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: 150%; margin: 0in 0in 0pt 1.5in;">4. physical or mental disabilities

Procedural Analysis
<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 12pt;">This problem is not a task that has a set of predetermined steps to follow.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 0.5in;">1. What does the learner do? <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 1in;">Learners will compare 2 different cultures & analyze them to see the differences.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 1in;">In groups of 2, learners will present solution(s) to a case study.

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 1in;">In groups of 2, learners will role play situations in which they practice cultural sensitivity. <span style="color: red; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 1in;">I don't think we give strategies yet so generalize these specific instructional strategies to : <span style="color: red; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 1in;">Compare cultures Analyze differences Identify bias in case study <span style="color: red; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 1in;">(we can use these strategies as we get in to design)

Learners will construct a personal definition of diversity and its implications for the success of their company Learners will construct a framework for identifying and appreciating diverse perspectives Learners will uncover strategies for embracing and encouraging diversity (PT 1:31 cst 1/25)

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 0.5in;">2. What does the learner need to know? <span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 1in;">Information or facts about to their culture

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 1in;">Information or facts about other cultures

Okay, I know this sounds like a lot, but here are my ideas on what the learner needs to know based on our objectives:


 * XYZ Jewelry's commitment to the diversity initiative
 * Why diversity is important now
 * Several definitions of diversity
 * Major cultural differences between diverse groups ( boomers, generations X & Y, minority populations, and majority)
 * Framework (Cognitive Schema) for organizing diverse perspectives
 * Examples of the benefits of diverse perspectives, positive impact, etc. (i.e., General Electric)
 * Some strategies for embracing and implementing diversity (Language, recruitment efforts, networking groups, using internal publications
 * community outreach)

I know it sounds really broad, but if you think about what's really going to make a lasting impact and be useful going forward, an introductory session could cover all of the above with one PowerPoint slide per content piece and still have room for discussion or other activity within a 60 min. window. I'm not suggesting that we use PowerPoint at this stage, but I think we can make this a quality experience by giving the learners some good content that they can use. Great job on all of the articles posted. (PT 1:51 CST 1/25)

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 0pt 0.5in;">3. What cues inform the learner that there is a problem, the step is done, or a different step is needed?

<span style="font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 12pt 1in;">The pilot program training informs the learner that there is a problem. <span style="color: red; font-family: 'Arial','sans-serif'; font-size: 12pt; line-height: normal; margin: 0in 0in 12pt 1in;">The learner demonstrates the ability to identify one or more differences between cultures

XYZ Jewelry's current employee composition compared to the general population lets the learner know there is a problem Miscommunication with deliveries in certain areas could indicate a problem (PT 2:00 PM CST 1/25)